Privacy Policy

Updated: August 2026

We respect your privacy. This policy explains what we collect and how we use it.

Data we collect

Order data: email, Telegram username, wallet address, amount, currency pair, order ID.

Technical data: IP address, browser type, cookies needed to keep your session and language.

Support messages you send through the on-site chat.

To process your exchange, contact you about the order, and prevent fraud.

To improve the service and comply with legal obligations.

We do not sell your personal data to third parties.

Order records are kept as long as needed for operations, accounting, and dispute handling.

You may request deletion of support chat data where legally possible.

We may share data with payment and infrastructure providers only as needed to fulfil the order.

We may disclose information if required by law or to protect against fraud.

We use HTTPS and restrict access to operational systems.

Never share your PayPal password or seed phrase with anyone, including support.

Depending on your region (e.g. GDPR), you may request access, correction, or deletion of your data.